Lisa is a principal research methodologist in the Methodology & Quantitative Social Sciences department at NORC at the University of Chicago. Lisa works on methods for improving survey instruments and reducing measurement error in surveys. She is highly experienced in conducting methodological research on behalf of federal agencies and private foundations in the areas of higher education and workforce training. Lisa is also engaged in research on methods to increase the participation of Asian American and Pacific Islander (AAPI) and other underrepresented populations in research.

Lisa has served as senior methodologist on survey design, questionnaire development and cognitive testing efforts for federal workforce surveys sponsored by the National Center for Science and Engineering Statistics. She has also led studies on the attainment of educational and workforce credentials, serving as senior methodologist for the National Education and Attainment Survey (for the Lumina Foundation) and Principal Investigator for the Survey of Educational Attainment (for the ECMC Foundation). For the Bureau of Labor Statistics, Lisa has led research on methods to improve the accuracy of reporting of consumer expenditures and worker injuries and illnesses. She also contributed to transitioning the American Time Use Survey to a multimode survey.

Lisa has authored a book chapter on cognitive interviewing and pilot testing, published by Information Age Publishing, which provides guidance on survey methods for education researchers. Her work on methods to increase AAPI participation in survey research appears in the journal Survey Practice. Lisa also contributed a chapter on question order effects in surveys to appear in the 2nd edition of the APA Handbook of Research Methods in Psychology.